Support Centre

Know your skin type (dry, oily, sensitive, or normal) and find skincare products that hydrate, cleanse, and offer skin protection.

You can use moisturizers, cleansers, and sunscreen daily.

Natural skincare products are gentler on your skin because they don’t contain harsh chemicals. Pick skincare products that your skin responds well to.

Daily sunscreen, regular hydration, a consistent skincare routine, and using both retinol and Vitamin C can all help slow down premature aging.

Serums are used to deliver skincare ingredients deep into the skin. Moisturizers hydrate the skin and lock in moisture.

Every CERES product contains natural ingredients that help revive your skin’s softness, tone, and overall health.

When you place an order, you are making an offer to purchase the product(s) in your cart. We reserve the right to accept or decline any order at our discretion, including in cases of suspected fraud, pricing errors, or stock unavailability.

Prices are listed in Pakistani Rupees (PKR) and are subject to change without notice.

Orders can be cancelled within 24 hours of placement. Beyond this window, cancellations may not be possible once your order has been processed or shipped.

We ship across Pakistan.

When you place an order, we estimate shipping and delivery dates based on the availability of your items and your delivery location. Delivery estimates are not guaranteed and may vary due to factors outside our control.

You may request a return within 10 days of receiving your product, provided it is unused, in its original condition, and accompanied by proof of purchase (your order invoice).

Please notify us within 24 hours of delivery, along with clear photographic evidence, so we can resolve it quickly.

Contact us at order@ceresderma.com.pk or +92 330 0116556 with your order number, and our team will guide you through the process. Items must be unused and in their original condition to be eligible for exchange.

No, we do not store your full payment card details — payments are processed securely through our payment providers.

No. We do not sell your personal information. We only share it with trusted third parties where necessary to complete an order, return, refund, or legal compliance.

Email us at info@ceresderma.com.pk or order@ceresderma.com.pk, or call +92 330 0116556. You can also visit us above Meezan Bank, Plot #189, Sadabahar Plaza, Gulshan-e-Iqbal Block 13/D-2, Karachi.